I received my first Kate Spade purse two years ago and it is by far the most favorite bag I’ve owned. I was so sad to see wear on the handles. I was referred to Rago Brothers and the experience was simply 5 stars! I was contacted the day my bag was received. They were
I needed a repair (d-ring on the strap) on my Kate Spade purse. Since it was less than one year old, it was still under warranty with Kate Spade, I could have returned it for a full refund or exchanged it for another color. But I didn’t want to exchange it because the color I
I sent my Kate Spade backpack via USPS priority mail on a Monday evening. On Thursday of that same week, I received an email from Rago Brothers saying they had my bag and a quote. After I called to give them my credit card number, I had the bag sitting on my doorstep 2 days
I can’t tell you how thrilled I am with, not only the work you all have done on my decades-old Louis Vuitton messenger bag, but also with the lovely interactions with and patience of Hannah, as I asked lots and lots of questions in the beginning of the process! My bag looks fantastic, and even
Rago Brothers was recommended to me by a friend who said that I would be totally satisfied by their refurbishment of my leather handbags and luggage. He could not have been more on target. I’m amazed at the outcome of every piece I’ve ever submitted for repair – or in the case of my luggage,
Very happy with the reseal of my Louis Vuitton wallet!! Looks like new!
Do not think twice about sending your treasured leather goods to Rago Brothers! Consistently, this fourth generation family owned and operated business has perfectly and professionally restored and refinished my Michael Kors bags. Shipping and returns are smooth and communication with the company is excellent. What are you waiting for? Send your leather shoes, bags
I had purchased a 2nd hand turquoise Gucci bag online described as pristine. It arrived with all corners on both sides very worn, and the strap needed deglazing in spots. The interior was lightly soiled. Not what I considered pristine! Rago Brothers recolored the corners beautifully, fixed the strap, and cleaned the interior. It is
Thank you so much for fixing the zipper on my bag. I am so happy to have my bag again! Service is fast and easy. These people are fantastic to work with !I was informed every step of the way, so fast and easy. Thank You!!!!!! I am very happy!
I sent handles for my wife’s Michael Kors handbag to Rago Brothers for repairs. I called to get an update on the repairs. During the call, I was informed the handles were being mailed that day. As it turns, the gentleman saw one of the handles but I actually sent two handles for repairs. Tony
